Effective Date: [Insert Date]
RDCCTV Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect any information you provide when you use our website.
1. Who We Are
RDCCTV Ltd provides CCTV installation, maintenance, and related services in the UK.
2. Information We Collect
We do not request or collect personal information from you unless you choose to provide it voluntarily. Any data provided will be used solely to respond to your inquiries or provide our services.
3. How We Use Your Information
We process your personal data for the following purposes:
- To respond to your inquiries and provide the requested services.
- To improve our website to meet your needs.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Consent: When you provide your information through our contact forms.
- Contract: When processing is necessary to perform a contract with you or take steps to enter a contract.
- Legitimate Interests: For the operation and improvement of our business and services.
- Legal Obligations: To comply with UK laws and regulations.
5. Sharing Your Data
We do not sell, lease, or distribute your personal information to third parties unless:
- It is necessary to provide our services (e.g., subcontractors).
- We are required to do so by law.
We ensure any third-party processors comply with GDPR and safeguard your data.
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. For inquiries that do not result in a transaction, your data is retained for no more than 12 months.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: To request a copy of the personal data we hold about you.
- Rectification: To correct inaccurate or incomplete data.
- Erasure: To request the deletion of your data, subject to legal obligations.
- Restriction: To limit how we process your data.
- Objection: To object to data processing based on legitimate interests.
- Data Portability: To receive your data in a structured, commonly used format.
To exercise your rights, contact us at [Your Email Address]. We may request proof of identity to process your request.
8. Cookies
Our website uses cookies to enhance user experience and analyze site performance. Cookies may collect non-personally identifiable data such as:
- Browser type and version.
- Pages visited on our site.
- Time spent on the website.
For more details, see our [Cookie Policy]. You can manage or disable cookies through your browser settings.
9. Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
10. Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” listed at the top.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
RDCCTV Ltd
128 City Road, London, United Kingdom, EC1V 2NX
07988 428222
[email protected]